HolyU

Conflict Resolution Part II Quiz

HolyU > Conflict Resolution Part II Quiz

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1. In most cases solutions are simple.
1
- True
- False
2. You should work to solve workplace problems as promptly as possible.
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- True
- False
3. When involving others in workplace conflict ensure there is confidentially, cordiality and ___________.
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- Impartiality
- Favoritism
- Dishonesty
4. No problem is more important than the people who are on the ______________.
1
- Financial end
- Helping end
- Receiving end