HolyU

Conflict Resolution Part II Quiz

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1. No problem is more important than the people who are on the ______________.
1
- Financial end
- Helping end
- Receiving end
2. In most cases solutions are simple.
1
- True
- False
3. When involving others in workplace conflict ensure there is confidentially, cordiality and ___________.
1
- Impartiality
- Dishonesty
- Favoritism
4. You should work to solve workplace problems as promptly as possible.
1
- True
- False