Understanding Your Competition Quiz

Understanding Your Competition Quiz

Please sign up for the course before taking this quiz.

  1. 1. What are the two words people find difficult to utter during conflict:

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  2. 2. An apology is a step towards _____________.

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  3. 3. Your apology should be private, personal and ______________.

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  4. 4. It’s important to apologize for your role in the conflict.

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Back to: Conflict Resolution Series Part III