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Understanding Your Competition Quiz
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Understanding Your Competition Quiz
Understanding Your Competition Quiz
Please sign up for the
course
before taking this quiz.
1. It’s important to apologize for your role in the conflict.
1
True
False
2. An apology is a step towards _____________.
1
Progress
Winning
Losing
3. What are the two words people find difficult to utter during conflict:
1
I'm listening
I apologize
That's ok
4. Your apology should be private, personal and ______________.
1
encouraging
passive
productive
Building Trust Part II
Trust Part III
Back to:
Conflict Resolution Series Part III